meritrealm Terms of Service

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Welcome to meritrealm. These Terms of Service ("Terms") set out the rules that apply when you visit or use meritrealm's website, mobile platform, products, and customer services. By browsing our platform or placing an order, you confirm that you accept these Terms.

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1. Acceptance of Terms

When you access or use any service offered by meritrealm, you confirm that you have reviewed and understood these Terms and that you consent to be bound by them, together with any laws and regulations that apply to you. Should you disagree with any part of these Terms, you must not use our website or services.

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2. Use of Website & Account Responsibilities

• Eligibility: To purchase from this website, you must be 18 years of age or older, or have reached the legal age of majority where you reside.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. The following actions are not permitted:
  • Carrying out fraudulent activity or submitting false orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without authorization;
  • Seeking to undermine site security, data infrastructure, or other users' accounts;
  • Reselling meritrealm products for commercial profit without our express written consent.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and pricing. Even so, typographical mistakes or stock discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical error occurs, meritrealm may correct the mistake and amend or cancel any affected orders before they are dispatched, returning any amount already charged in full.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labels on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may set limits on order quantities or cancel orders that we suspect involve fraudulent activity or a breach of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has moved into dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are detailed in our Shipping Policy.
• Returns & Refunds: Returns, return eligibility, damage claims, and refund processing timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

All original content on meritrealm's platform — including text, graphical designs, logos, software, product branding, and trade names — belongs exclusively to meritrealm and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly prohibited.

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7. Limitation of Liability

To the fullest extent that applicable law allows, meritrealm will not be responsible for any indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. Our maximum aggregate liability for any claim connected to a transaction will not exceed the total amount you paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim arising out of or relating to these Terms or your purchase should first be submitted to meritrealm's support team for informal resolution.

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9. Changes to These Terms

meritrealm may update or revise these Terms at any time. Where changes are material, we will announce them by publishing the revised terms on our website. By continuing to use our website or services after any update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: meritrealm
• Customer Support Email: [email protected]
• Customer Support Phone: 15099308396
• Physical Business Address: 123 S 10TH ST, YAKIMA, WA 98901-3184, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST